MELAYANI (Menguraikan Permasalahan Perbaikan Layanan Dasar di Indonesia) supports district governments to use a problem-driven approach to tackle service delivery problems, taking into account their own conditions and capacities. Its methodology draws on leading international studies and lessons on service delivery reforms, including the Problem Driven Iterative Adaptation (PDIA), Deliverology, and an earlier pilot of a World Bank instrument called Rapid Assessment and Action Plan. Supported by the Australian Department of Foreign Affairs and Trade, MELAYANI is implemented by the World Bank in partnership with five districts for a period of one year, starting mid 2017.